Sofia Lane
Front Desk Receptionist
sofia.lane@example.com · (503) 555-0148 · Portland, OR
Professional summary
Front desk receptionist experienced in welcoming guests, handling enquiries, and coordinating bookings. Keeps reception organized and shares accurate updates with housekeeping, maintenance, and the wider guest-services team.
Work experience
Front Desk Receptionist
Alder House Hotel · Portland, OR
May 2022 – Present
- Welcome guests, check booking details, and explain arrival and departure arrangements.
- Coordinate room-readiness questions with housekeeping and record follow-up requests.
- Keep clear shift notes so incoming colleagues can continue outstanding guest enquiries.
Guest Services Assistant
Willow Court Inn · Portland, OR
Jun 2020 – Apr 2022
- Answered calls and emails about bookings, facilities, and local transport.
- Updated reservation records and checked changes with guests before confirmation.
- Maintained a tidy reception area and supported colleagues during busy arrival periods.
Education
A.A. · Hospitality Management
Cedar Valley College
May 2020
Skills
Guest communication · Reservation systems · Front desk administration · Shift handovers · Booking coordination · Problem solving